F.A.Q.

FOR MASKS

What are the available sizes?

We have large and small-sized masks which are suitable for a majority of adults, teenagers and children. Our masks are not intended for children under 3 years of age. Masks must be used under adult supervision.

When will my order be shipped?

Orders are usually processed and shipped within 1-2 business days of your order being placed. All orders will be shipped from our warehouse in Gardena, California.

*Postal Service Priority Mail® products and First-Class® packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic.

During peak business times and holidays, additional shipping and handling time may be needed.

What does ECO-MSK protect me from?

While our masks are not direct substitutes for surgical masks and certified N95 Personal Protective Equipment (PPE), our masks offer some protection and may help protect you from possible infections from expelled droplets from the novel coronavirus that causes COVID-19.

Please note that our masks have not been tested or proven to stop transmission. Both the Centers for Disease Control and World Health Organization recommend people wear a cloth mask in public when social distancing.

How do I care for my mask?

Masks can be machine-washed in cold water using the gentle cycle. No bleach. Air or line dry. Do not iron or dry clean.

Is this a medical grade mask?

ECO-MSK face masks are not surgical or medical grade face masks which provide liquid barrier protection.

The product has not been FDA cleared or approved
ECO-MSK makes no warranties, either express or implied, that the face mask prevents infection or the transmission of viruses or diseases.

Do you offer bulk or wholesale orders?

Yes, you can learn more about our offering by contacting us directly.